NOTICE OF PRIVACY

SOFIA BERLANGA VIESCA , owner of the brand called MORENA CORAZÓN , with address located at Río Danubio #490, Colonia Navarro. Torreón, Coahuila is responsible for the processing of your personal data.

HOW TO CONTACT US:

Address: Río Danubio #490, Colonia Navarro. Torreon, Coahuila

Email: contacto@morenacorazon.com

Telephone: +55 871.712.8834

FOR WHAT PURPOSE WE COLLECT AND USE YOUR PERSONAL DATA?

Your personal data will be used for the following purposes:

To publicize our products and services
Provide the products required by you
Inform about changes or new products or services that are related to the contract or have been acquired by the client;
To comply with obligations to our customers;
Evaluate the quality of the service, and carry out internal studies on consumption habits.

WHAT PERSONAL DATA DO WE OBTAIN AND FROM WHERE?

For the purposes indicated in this privacy notice, we can collect your personal data in different ways: when you provide it directly; when you visit our website or use our online services, and when we obtain the information through other sources that are permitted by law.

PERSONAL DATA THAT WE COLLECT DIRECTLY

We collect your personal data directly when you provide it to us by various means, such as when you participate in our promotions or provide us with information in order for us to provide you with a service or send you a product. The data we obtain by this means may be, among others:

Morena Corazón does not accept merchandise returns, only exchanges, as long as the pieces are in perfect condition .
Name or company name
Age
Sex
Home
Email
Landline or mobile phone

PERSONAL DATA WE COLLECT WHEN YOU VISIT OUR WEBSITE OR USE OUR ONLINE SERVICES

Name or company name
Age
Sex
Home
Email
landline to mobile

PERSONAL DATA WE COLLECT THROUGH OTHER SOURCES

We may obtain information about you from other sources permitted by law, such as telephone or employment directories. The data we obtain for being your economic, geographical activity, among others:

Name company name
Economic activity
Geographic location
Email
Landline or mobile phone

SENSITIVE PERSONAL DATA

We declare that we will not collect, under any circumstances, those that are "sensitive personal data", which in accordance with the provisions of the law, will be understood as those that could affect the most intimate sphere of its Owner, or whose improper use may give origin to discrimination or entail a serious risk for the latter, particularly those that may reveal aspects such as racial or ethnic origin, present or future state of health, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions and sexual preference.

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA?

You can stop receiving promotional messages by landline, cell phone, email and/or postal mail by following the steps below:

You must send an email to the following address contacto@morenacorazon.com , requesting the cancellation of the sending of promotional messages by landline, cell phone, email and / or postal mail.

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA?

You have the right to access your personal data that we possess and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are no longer required for any of the purposes indicated in this privacy notice, when they are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their treatment for purposes specific.

The mechanisms that have been implemented for the exercise of said rights are:
Notify the personal data department via email, at the following address contacto@morenacorazon.com , if any modification or cancellation has to be made to the applicant's data.

Once the department has the notification, the corresponding changes can be made.

Your request must contain the following information:

Date
Name of owner
Address and any other means through which communication can be established with the owner
A clear detail of what you intend with the application
Documents that prove the identity and, where appropriate, those that prove the legal representation of the owner
Any other element or document that facilitates the location of personal data.

The deadlines for obtaining your application are as follows:

Within a maximum period of 30 days. We will respond to your request and inform you of its origin by replying via email.

For more information, please contact the privacy department at +55 871.712.8834 or email contacto@morenacorazon.com

HOW CAN YOU REVOKE YOUR CONSENT FOR THE PROCESSING OF YOUR DATA?

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them.

For this, it is necessary that you submit your request to the email contacto@morenacorazon.com, with the following information:

Date
Name of owner
Address and any other means through which communication can be established with the owner
The express request that you revoke the consent to process your personal data
Documents that prove the identity and, where appropriate, those that prove the legal representation of the owner

Any other element or document that facilitates the location of personal data.

Within a maximum period of 30 days we will attend to your request and we will inform you about the origin of it through an email reply.

YOUR DATA MAY TRAVEL TO ANOTHER COUNTRY OR BE SHARED WITH OTHERS

Your personal data can be transferred and processed inside and outside the country, by people other than this company, your information can be shared by email and by telephone, fax and/or scanned. For comparative, informative and/or descriptive purposes.

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided by article 37 of the Federal Law on Protection of Personal Data of Individuals, as well as to carry out this transfer in the terms established by that law.

"Article 37. Confidential information will not be subject to expiration periods and will have that character indefinitely, unless there is the express consent of the owner of the information or a written order issued by a competent authority."

If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it.

The way to oppose your data being transferred is as follows:

It is necessary that you submit your request to the email contacto@morenacorazon.com , with the following information:

Date
Name of owner
Address and any other means through which communication with the owner can be established
The express opposition to the transfer of your personal data
Documents that prove the identity and, where appropriate, those that prove the legal representation of the owner
Any other element or document that facilitates the location of personal data.
Modifications to the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, to attend to new legislation, internal policies or new requirements for the provision or offering of our services or products.

These modifications will be available to the public through the following means: (i) on our website [privacy notice section]; (ii) or we will send it to the last email you provided us.

USE OF COOKIES AND WEB BEACONS

Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer equipment when browsing a specific internet page, which allow the internet server to remember some data about this user, including their preferences. to view the pages on that server, name and password.

For their part, web beacons are images inserted into a web page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of the type of interaction on said page and the type of browser used among others.

We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:

Your browser type and operating systems
The web pages you visit
The links you follow
IP address
The site I visit before entering ours

These cookies and other technologies can be disabled. To find out how to do it, send an email to contacto@morenacorazon.com .

TO WHOM CAN YOU PRESENT YOUR COMPLAINTS OR COMPLAINTS ABOUT THE IMPROPER TREATMENT OF YOUR PERSONAL DATA?

If you consider that your right to protection of personal data has been infringed by any conduct of our employees or our actions or responses, it presumes that the processing of your personal data exists in violation of the provisions set forth in the Federal Data Protection Law. Personnel in Possession of Individuals, may file before the IFAI, for more information visit www.ifai.org.mx